Hello! Welcome to the online home of Acklam Pet Care. 

Acklam Pet Care provides a Professional Dog Walking Service serving areas of Middlesbrough. We are fully insured to walk your dog, transport your dog and for loss of any keys. For your total peace of mind we are Police checked. We were established in 2011. 

Your dog will be walked for either 25 minutes or 50 minutes as part of a social group, with up to 5 carefully selected doggy friends. The dogs are carefully chosen for a good mix and are encouraged to run and play on the walk. We call whatever the weather come rain, snow or shine! We try to select interesting areas to exercise your dog. Ideally we like to find a mix of open space and woodland with lots of interesting smells to stimulate your dog's senses with not too much mud!  We have recently improved our service on muddy days by giving a complimentary warm shower to the paws and underbelly of dogs we walk. We do ask you to provide a towel and allow us access to hot water but this service is proving very popular. You can choose if your dog is walked on or off lead. 

Dogs are transported to their walks in the comfort and safety of our "Dog Transporter" which has air conditioning and roof ventilation. It can carry up to five individually caged dogs, all dogs are caged separately unless known friends or from the same home. 

Each day we post pictures of our walks on Facebook so you can see your dog enjoying their walk with their friends. You can view the pictures of our walks by going to the Facebook & Pictures page.

What should you look for in a Dog Walker ?

There are many new companies and individuals entering this sector. Many will disappear overnight or after a short period of trading. You love your pet and want the best for them so how can you choose? How can you be sure the company you choose will provide the service you require?

If you know you're going to need help with Dog Walking don't rush - take your time! Do some research on the internet. Choose companies where you can see positive reviews. Google, Yell.com & Facebook all show reviews. Make a short list, don't use price as a decider. If a company is cheaper than most competitors there’s usually a reason. Likewise the most expensive doesn't mean the best. Listed below are some of the things we consider important, all reputable Dog Walking companies should provide this information.

How long has the company traded? We were established in May 2011.

Ensure you view Insurance documentation. Our insurance covers us for up to £5,000,000 for Public Liability, £10,000 For Care, Custody & Control of your pet & £10,000 for Key Loss. We are insured to walk a maximum of six dogs together on a “Group Walk”.

Do you know who will be walking your dog? I personally walk all the dogs in our care after experiencing that staff employed as dog walkers do not give the level of service you would expect and I strive to provide.

Police check / Disclosure (new name for CRB check). Are you able to view this documentation for the person entering your home? You need to be sure that they are honest and trustworthy as they will be entering your home whilst you aren't there and be entrusted with the security of your keys. On our initial visit we bring our documentation with us for you to view. 

Transportation. If your dog is to be collected (for example as part of a group walk) will your dog be caged separately? Put together with other dogs? Or just in the back of a car? How many dogs are transported together? How many individual cages are in the vehicle? Ask to view the vehicle. Check that your dog will be fully insured whilst transported, it is a condition of our insurance that dogs in our care are caged for transportation. We transport dogs to their walks in the comfort and safety of our vehicle which has air conditioning, roof ventilation and privacy glass. The "Dog Transporter" can carry up to five individual caged dogs. All dogs are caged separately, unless known friends or from the same home. 

After the walk what happens? If it is a muddy day we will give your dog a complimentary warm shower and towel dry. A must for mud loving dogs! On a hot day we'll give your dog a nice cool shower, to cool down after their walk.

If you need help or have a question, send us an email at : info@acklampetcare.co.uk

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